CONTACT US
Address (For returns only) -
PO Box 8655
Chula Vista, CA 91912
Email -
* Please allow up to 48 business hours for a response from our team, Monday-Friday 9am-5pm (pst).
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Is it safe to use my credit card on your site?
Shopping at MIND MOVMNT is safe. Your credit card purchases are encrypted and protected. We accept a variety of payment methods as shown on our site, including major credit cards and digital wallets.
What is the status of my order?
To view the status of your order, simply log in to your account on our website at www.mindmovmnt.com. You’ll find your order history and progress updates there. If your order is taking longer than expected, we’ll reach out with updates and next steps.
What forms of payment do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as digital payments like PayPal, Apple Pay, Google Pay, and Shop Pay.
My payment will not go through. What should I do?
If you encounter any checkout issues, please ensure that the billing address matches your credit card’s records. Refreshing your browser or trying a different one may also help. If problems persist, contact us at info@mindmovmnt.com for assistance.
Do I need to provide further documentation after my order?
In some cases, we may reach out for additional information to protect against fraud. We appreciate your cooperation to ensure the security of your purchase.
What do you charge for shipping an order?
Please allow 7-10 business days (Mon-Fri) from the time we receive your order for outbound shipping as available. Shipping costs vary depending on the weight and destination of your package. Prices subject to change without notice. All shipments will be invoiced at prices in effect at the time of purchase/shipment. We strive to keep shipping affordable and efficient for our customers.
Can I cancel or change my order?
Orders cannot be canceled or changed once they are shipped. If you need to make a change or cancel before shipping, please contact us promptly.
How can I return an item?
RETURNS:
WE ARE NOT RESPONSIBLE FOR PACKAGES AFTER THEY HAVE BEEN SCANNED INTO THE USPS/UPS SYSTEM.
All defective claims must be reported within 5 business days (Mon-Fri) days of receipt of merchandise. If you received damaged merchandise as a result of shipping, please notify USPS/UPS immediately. All returned items must be in NEW condition and authorized by MIND MOVMNT.
750 Third Ave. #8655
Chula Vista, CA 91912
DEFECTIVE ITEMS:
If you discover what you believe is a product defect for any product we ship, please contact MIND MOVMNT customer service at: INFO@MINDMOVMNT.COM
*Defective products must be reported in 3-5 business days after you receive the product.Please refer to our Return Policy on our website for detailed instructions on returning an item.
Still can’t find what you’re looking for?
No worries. We’re here to help. Contact us at info@mindmovmnt.com and allow up to 48 business hours for a response, Monday-Friday from 9am-5pm PST.